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If you need help, the answer to your question is likely to be found on this page.


Account
How can I report an error or other problem with the site?
What characters can I use in my nickname?
What length should have my nickname?
After adding my nickname I receive the message “The login details you provided were invalid. “
After adding my password I receive the message “The login details you provided were invalid. “
After logging into the portal can I change my password?
How can I modify my profile?
What kind of photo can I add to my profile?
How can I update my email address?
How can I be sure that the registration phase has been successfully executed and my data are correct?

Reporting Abuse
How can I deal with someone that is bothering me?
How can I report spam or other inappropriate content?

Privacy
Is my information kept private?
How can I make my profile private?
How can I block users from contacting me?

Our Vision
What does Geolocalization mean?
What is a Geolocalized Business Community?
What is the Instant Market Place?
What is the Instant Shopping?
What is the Instant Business Portal?
What is an Instant Opportunity?

Business
How can I invite new Business Members to my network?
I've received an invitation email to access the portal. What I have to do to become a Business Member?
Who is a Business Member?
May I have to sign a contract to become a Business Member?
How do I sign the “Business Member Agreement”?
How is the Business Member contract long?
How can I clarify a doubt or solve a problem that I find?
May I report another person problem in the contact us form?
May I invite a new member to my network from another account?

Purchasing
I have bought a product using Western Union, but I still can't see it into my Virtual Office.
Where can I find the answers to my questions about PaybyCash?

Products
What is RUN3?
May I buy more RUN3 at a time?
May I ask for refund of price payed by the RUN3, if I change my mind?
How much it will be refunded?
How can I buy the RUN3?
What is iX-Me™?
May I use the iX-Me™ into my computer or into my mobile?
What benefits can I have using the iX-Me™?
Where can I have all information regarding iX-Me™?
What is iX-Shop™?
I am a business activity, what can I do with iX-Shop™?
Where can I have all information regarding iX-Shop™?
What is iX-One™?
I am a Business Activity, what can I do with iX-One™?
I am an iXtante distributor, what benefits I have with iX-One™?
Where can I have all information regarding iX-One™?
What is BriefCase™?
What are Digital Points?
How do I earn Digital Points?
How do I spend my Digital Points?
What is the Digital Bonus?
What is the Balance?
What are the Total Points Earned?
What is the Star Rating?
What does mean the BriefCase™ is available for PREVIEW?
I am an iXtante distributor, what benefits I have with iX-Shop™?
What is the Money Balance?
What is the iX-Com Suite?
How much it cost to renew the iX-Com Suite for one month?
How points are assigned for viewing the ix-one?
How many digital points do I have for each viewed banner?
What is iX-Me Chrono?
Who has the right to convert the iX-Me accumulated digital points into dollars?
How digital points are converted into dollars?
How frequent the digital points are converted into dollars?
What is the referral system iX-Me 4U?
Who can participate at the iX-Me 4U referral system?

Compensation Plan
What is the 4U Plan?
As Business Member have I got the right of participating in the 4U Plan compensation plan?
What is the difference between the Executive Owner and the Business Owner pack?
What is Monthly Activation?
I am an Executive Owner or Business Owner: what happens if in one month I do not make the monthly activation?
How many consecutive months can I not make the monthly activation without losing my structure?
What happens if I do not qualify for more than 10 months?
What are the CV?
What is Fast Start Bonus?
I am a Business Owner: what Fast Start Bonus can I receive?
I am an Executive Owner: what Fast Start Bonus can I receive?
I am a Business Owner: how much time I have to upgrade to Executive Owner, how much it costs and what products will I get?
What is the Global Commission Cap?
What is TVC Bonus?
Who has the right to get the TVC Bonus?
What is TVC Carry Over?
What is Commission Cap?
What is Profit Sharing Bonus?
Who has the right to get the PSB Bonus?
What is the Executive Bonus?
Who can receive the Executive Bonus?